Help center › Restaurants

Use the kitchen screen

The Kitchen screen shows each ticket as soon as it's sent. You can run it on a tablet or a TV in the kitchen.

Set up the kitchen

  1. Create a user with the Kitchen role in Settings → Users. When they sign in, they go straight to this screen.
  2. Tap ⛶ Full screen so it fills the screen. Diego keeps the screen from going to sleep.
  3. If you want paper tickets, check Auto-print tickets.

Work the tickets

  1. Pending lists the tickets, oldest first. The color shows the time: green under 10 minutes, amber 10 to 20, red over 20.
  2. Each ticket shows the table, number, server and the dishes by seat. Notes show in orange, and removed dishes say VOID.
  3. Tap Cooking when you start (optional) and ✓ Ready when it's done. The waiter gets an alert on their phone.
  4. Tap 🖨 to print a ticket. On the Ready tab, Undo sends it back to pending.
  5. The kitchen screen with pending tickets.
    The kitchen screen with pending tickets.

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