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Shop staff and commissions

In a repair shop, Diego lets you add your technicians and service advisors, put them on every invoice and calculate their commissions for you when the customer pays.

Add your staff

  1. In the menu, tap Settings, then the 🔧 Shop tab.
  2. Under Shop staff, tap + Add person.
  3. Enter the name and choose the role: Technician, Service advisor or Both.
  4. Choose the commission: No commission, % of labor, % of total (before tax) or Fixed amount per repair. Enter the percent or the amount and save.
  5. If someone stops working with you, deactivate them. You can reactivate them anytime, and their past repairs stay in your history.

Put them on the invoice or estimate

  1. Open a shop invoice or estimate.
  2. Pick the Service advisor. Their name prints for the customer: “Service Advisor: Name”, or “Asesor de servicio: Nombre” if the invoice is in Spanish.
  3. Pick the order's Default technician.
  4. On each line, mark it as Labor or Part and pick the technician who did it. Technicians are internal: they never appear on anything the customer sees.
  5. If needed, an admin can change the commission rule for that order only under Commission for this order. Save.

Review and pay commissions

  1. In the menu, tap Reports, then the Commissions tab. Only admins can see it.
  2. Filter by dates, person, role and status.
  3. At the top you see the total per person: repairs, base and commission. Below, every line.
  4. Select the ones you already paid, tap Mark paid and add a note.
  5. Tap Export CSV to save the list or open it in Excel.

Related articles

Create a shop invoice with the vehicleCreate a shop invoice with the customer, their vehicle, the repair order, mileage, parts and labor.Shop estimates and turning them into invoicesWrite an estimate with the vehicle and odometer, then turn it into a shop invoice when the customer accepts.Charge, print and send a shop invoiceRecord full or partial payments, print the invoice and send it by email or WhatsApp.

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