Help center › Selling and getting paid

Find, reprint and void orders

Orders is the history of every sale your business has made.

Find a sale

1. In the menu, tap Orders.
2. Type in Search by order #, customer or table... or use the Completed, Pending and Voided filters.
3. Tap an order to see the Detail: items, subtotal, tax, total, payment method, and any discount with who approved it.

4. 

Reprint the receipt

1. In the detail, tap 🖨️ Reprint.

Void a sale

1. In the detail, tap 🔒 Void.
2. Enter the Reason for voiding and tap Continue →.
3. A manager or the owner types their PIN and taps ✓ Authorize.
4. The order is marked Voided, with who voided it, the reason and the time.

Related articles

Make a sale at the Point of SaleAdd products, choose the customer and payment method, calculate change and give the receipt on paper or by WhatsApp.Open and close a shift (cash count)Record the starting cash, switch cashiers with a PIN and close the shift by comparing expected cash with what you counted.

← All articles

Still have questions?

Write to us and we'll reply within one business day.

Contact us