Help center › Your account

Change your password and keep your account safe

Your password signs you in to Diego. Your PIN approves actions inside Diego.

Change your password

1. In Settings, tap the Security tab.
2. Enter your current password, a New password and confirm it (at least 8 characters, with letters and numbers).
3. Tap Change password.

If you forgot it

1. On the diegopos.app sign-in screen, tap the forgot-password link and enter your email.
2. Open the email from Diego and create a new password. Diego never emails you a password.

Use PINs

1. Everyone has their own PIN. Discounts, voids, inventory adjustments and shop invoice changes ask for a manager or admin PIN.
2. That way there's a record of who approved what. Don't share your PIN.

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